Program operations & applied AI

Beatriz Berbert

I lead a 14-person AI quality and evaluation team at Microsoft. My work spans evaluator onboarding, contributor operations, and recruiting automation.

Selected work

Interactive demos

Three projects for Tern Harbor, a fictional field-service software company. Each uses synthetic data you can download.

Work with the data

Nine tables cover team capacity, requests, routing history, and scored pilot trials.

Beatriz Berbert

Experience

I spent six years in civil engineering before moving into AI operations. In both, I’ve managed handoffs across teams, worked with capacity constraints, and used quality checks to decide when work was ready to move forward.

Analysis and reporting
Excel, Power BI, SQL
Delivery and automation
Azure DevOps, Asana, Ashby, Make, n8n
Education and languages
MBA studies in Data Science & Analytics, USP/Esalq
Portuguese (native) and English (C2)
Microsoft

AI Quality & Evaluation Operations Lead

Co-lead onboarding, qualification and handoff to production. Own work allocation, calibration, QA audits, retraining and escalations for a team of 14.

LatamCent

Junior Chief of Staff

Helped build and deploy AI interview assistants for inbound and outbound screening calls. Standardized Ashby recruiting workflows across departments and documented how to use and troubleshoot them.

Scale AI

Project Manager, AI Safety

Helped design the contributor qualification and progression framework. Standardized QA reporting for project leads using audit findings, throughput and escalation signals.

SuperAnnotate

AI/ML Data Quality Analyst Lead

Led audits of multilingual and coding datasets and updated task guides and contributor workflows with QA and training teams.

BRB Projects & Construction

Civil Engineer

I led 30+ engineering and consulting projects. I prepared budgets and managed schedules, regulatory requirements, and handovers, coordinating clients, designers, contractors, and suppliers.

I designed electrical, plumbing, and lightning protection systems (SPDA) and prepared renovation drawings and floor plans.

Completed Porto Azul Residencial façade with glass balconies and the main entrance.

Porto Azul Residencial

65-unit residential building

I managed site crews, the construction budget, and material procurement. I planned material requirements and prepared monthly and six-month construction schedules.

I reviewed structural reinforcement drawings and checked the installed rebar against them on site. I coordinated concrete pours, load tests, and concrete slump tests.

AI Safety Quest

Volunteer Operations Lead

Designed a rubric for candidate submissions and tested it on sample work, assessing task execution, research judgment and the usefulness of the final submission.

Sketchbook

Oil pastel on paper

Editorial design on Behance