Program operations & applied AI

Beatriz Berbert

I lead a 14-person AI quality and evaluation team at Microsoft. My work spans evaluator onboarding, contributor operations, and recruiting automation.

Selected work

Interactive demos

Three projects for Tern Harbor, a fictional field-service software company. Each uses synthetic data you can download.

Work with the data

Nine tables cover team capacity, requests, routing history, and scored pilot trials.

Beatriz Berbert

Experience

I spent six years in civil engineering before moving into AI operations. In both, I’ve managed handoffs across teams, worked with capacity constraints, and used quality checks to decide when work was ready to move forward.

Analysis and reporting
Excel, Power BI, SQL
Delivery and automation
Azure DevOps, Asana, Ashby, Make, n8n
Education and languages
MBA studies in Data Science & Analytics, USP/Esalq
Portuguese (native) and English (C2)
Microsoft

AI Quality & Evaluation Operations Lead

Co-lead onboarding, qualification and handoff to production. Own work allocation, calibration, QA audits, retraining and escalations for a team of 14.

LatamCent

Junior Chief of Staff

Built and deployed AI interview assistants for inbound and outbound calls. Standardized Ashby recruiting workflows across departments and documented how to use and troubleshoot them.

Scale AI

Project Manager, AI Safety

Helped design the contributor qualification and progression framework. Standardized QA reporting for project leads using audit findings, throughput and escalation signals.

SuperAnnotate

AI/ML Data Quality Analyst Lead

Led audits of multilingual and coding datasets and updated task guides and contributor workflows with QA and training teams.

BRB Projects & Construction

Civil Engineer

Led 30+ engineering and consultancy projects, coordinating clients, designers, contractors and suppliers. Managed budgets, schedules, regulatory requirements and site handoffs.

AI Safety Quest

Volunteer Operations Lead

Designed a rubric for candidate submissions and tested it on sample work, assessing task execution, research judgment and the usefulness of the final submission.

Sketchbook

Oil pastel on paper

Editorial design on Behance